active recovery telehealth victoria, bc

Introduction to telehealth for physiotherapy

Telehealth has revolutionized the way we access healthcare, making it easier than ever to get the treatment you need from the comfort of your home. At Active Recovery Physiotherapy and Hand Clinic in Victoria, BC, we offer telehealth services to ensure you receive top-notch care without the hassle of travel.

Telehealth allows you to connect with our expert physiotherapists through video calls, enabling personalized treatment plans tailored to your specific needs. Let’s dive into how telehealth works and how you can make the most of it for your physiotherapy needs.

What is telehealth?

Telehealth involves using digital technology to deliver healthcare services remotely. This means you can consult with your physiotherapist via video calls, eliminating the need for in-person visits.

With telehealth, you can receive assessments, follow-up consultations, exercise demonstrations, and progress tracking all from the comfort of your home. It’s a convenient and effective way to stay on top of your health without disrupting your daily routine.

How to book a telehealth appointment

Booking a telehealth appointment at Active Recovery is simple and straightforward. You can easily schedule your session online through our telehealth services page.

Alternatively, you can call our clinic, and our friendly staff will assist you in setting up your appointment. We offer flexible scheduling to accommodate your busy life.

Preparing for your telehealth session

To get the most out of your telehealth appointment, it’s essential to prepare ahead of time. Here are some tips to help you get ready:

  • Find a quiet, well-lit space for your session.
  • Set up your camera with the sun/light facing you
  • Ensure your device (computer, tablet, or smartphone) is fully charged and has a stable internet connection.
  • Wear comfortable clothing that allows for easy movement.
  • Have any necessary equipment, such as resistance bands or weights, ready.

What to expect during your telehealth session

During your telehealth session, your physiotherapist will conduct a thorough assessment of your condition. They will ask about your symptoms, medical history, and any previous treatments.

You’ll then perform specific movements and exercises under the guidance of your physiotherapist. They will observe your form, provide feedback, and adjust your treatment plan as needed. It’s a collaborative process aimed at helping you achieve your health goals.

Benefits of telehealth for physiotherapy

Telehealth offers numerous benefits for physiotherapy patients. Here are some key advantages:

  1. Convenience: Receive care from the comfort of your home.
  2. Accessibility: No need to travel, making it easier for those with mobility issues.
  3. Flexibility: Schedule appointments around your busy life.
  4. Cost-effective: Save on travel expenses and time off work.
  5. Continuity of care: Stay connected with your physiotherapist between in-person visits.

Common conditions treated via telehealth

Telehealth is effective for treating a variety of conditions. At Active Recovery, we use telehealth to address issues such as:

  • Chronic pain
  • Sports injuries
  • Arthritis management
  • Mobility and balance issues
  • Hand and wrist conditions

Our physiotherapists will create a customized treatment plan tailored to your specific needs, ensuring you receive the best possible care.

Technology requirements for telehealth

To participate in a telehealth session, you’ll need the following:

  • A computer, tablet, or smartphone with a camera and microphone
  • A stable internet connection
  • Access to our telehealth platform (we’ll provide instructions)

If you have any technical difficulties, our team is here to help. We’ll guide you through the process to ensure a smooth and successful session.

How telehealth complements in-person visits

Telehealth is an excellent complement to in-person visits. While some treatments require hands-on techniques, many aspects of physiotherapy can be effectively managed through telehealth.

For example, if you are recovering from surgery, your initial assessment and exercise instruction can be done via video call. Follow-up sessions can track your progress and adjust your treatment plan as needed. This hybrid approach ensures you receive comprehensive care.

Privacy and security in telehealth

At Active Recovery, we prioritize your privacy and security. Our telehealth platform is secure and compliant with all relevant regulations.

Your personal information and health data are protected, and only authorized personnel have access to your records. You can feel confident that your telehealth sessions are private and secure.

Getting started with telehealth at Active Recovery

Ready to experience the benefits of telehealth? Getting started is easy. Visit our telehealth services page to book your appointment or call our clinic for assistance.

Our team is here to support you every step of the way, ensuring you receive the care you need to achieve your health goals.

Tips for a successful telehealth session

Here are some additional tips to ensure a successful telehealth session:

  1. Test your equipment ahead of time to avoid technical issues.
  2. Write down any questions or concerns you have for your physiotherapist.
  3. Be honest and thorough in describing your symptoms and progress.
  4. Follow your physiotherapist’s instructions carefully.
  5. Keep a record of your exercises and any changes in your condition.

Frequently asked questions about telehealth

What if I have a technical issue during my session?

If you encounter technical issues, don’t worry. Our team is here to help. We’ll provide instructions on how to troubleshoot common problems and can reschedule your session if needed.

Can telehealth replace all in-person visits?

While telehealth is highly effective for many aspects of physiotherapy, some treatments may still require in-person visits. Your physiotherapist will determine the best approach for your specific needs.

Real patient experiences with telehealth

Our patients have had positive experiences with telehealth. Here are a few testimonials:

“I am very happy with the online physio sessions I had with Nicole. I did some in person physio with regular physiotherapist but didn’t feel like I was getting anywhere. When I met with Nicole she was very thorough and took the time to review my xray and ultrasound results. She gave me very specific exercises to do and showed me how to do them during our video sessions. She then summarized our sessions and emailed me the exercises to print so that I didn’t have to remember everything we talked about. She also took measurements of my progress each session to show me the progress I was making each week which was very encouraging. Her specialized hand therapy training was definitely what I needed and I would highly recommend her. The telehealth option made it possible to get the expertise I needed wherever I had internet and my iPad! When I started I was sure that I would be needing another surgery but I ended up with good results and no surgery necessary. Thanks so much Nicole!”

This success stories highlight the effectiveness and convenience of our telehealth services.

How telehealth can improve your recovery

Telehealth can significantly enhance your recovery process. By staying connected with your physiotherapist, you can receive ongoing guidance and support, ensuring you stay on track with your treatment plan.

This continuous care helps you achieve better outcomes and maintain your progress, leading to a faster and more complete recovery.

Telehealth for busy professionals

For busy professionals, telehealth is a perfect solution. You can schedule appointments during your lunch break or after work, making it easier to prioritize your health without sacrificing your career.

Telehealth provides the flexibility you need to balance your professional and personal life while receiving the care you deserve.

Telehealth for families and caregivers

Telehealth is also beneficial for families and caregivers. It allows you to be involved in your loved one’s care without the need for travel.

You can join the telehealth session, ask questions, and learn how to support their recovery at home. This collaborative approach ensures the best possible outcomes for your loved one.

Future of telehealth at Active Recovery

As technology continues to evolve, so will our telehealth services. We’re committed to staying at the forefront of telehealth advancements to provide the best possible care for our patients.

Visit our telehealth services page to stay updated on new features and services as they become available.


Telehealth is a powerful tool that makes physiotherapy more accessible and convenient. At Active Recovery Physiotherapy and Hand Clinic, we’re dedicated to providing high-quality care through telehealth, ensuring you receive the support you need to achieve your health goals.

Whether you’re dealing with chronic pain, recovering from surgery, or managing a sports injury, our telehealth services can help. Book your telehealth appointment today and take the first step towards a healthier, more active life.