COVID-19 – Phase 2 Re-opening
Due to the COVID-19 crisis we have taken all necessary actions to protect the health of both our clients and staff. Your health and recovery is very important to us and we have made adjustments to our practice to ensure you have access to our physical therapists.
You can now enjoy the convenience and comfort of our therapy from your own home through our “Tele-Rehab” physiotherapy sessions.
Please review the below Frequently Asked Questions. Contact us to book an appointment or to ask any questions not answered below.
Frequently Asked Questions
Are You Open?
How Do I Book An In-Person Appointment?
What Do I Need To Know For An In-Person Session?
What Measures Are You Taking To Prevent The Spread of COVID-19?
- replacing the interior waiting room with outdoor waiting spots
- controlled entry to the clinic during open hours
- plexiglass shields at reception and hand therapy stations
- mandatory mask wear for staff and clients
- frequent, thorough hand washing
- stringent cleaning before and after each client at all touch points
- additional twice daily cleaning of touch points throughout the clinic including: phones, keyboards, taps, lightswitches and door handles
- a hybrid model of care to reduce the total number of clients physically attending the clinic
- remote screening of each client before they attend the clinic
What is "Telerehab" Physiotherapy?
What Can The Physiotherapist "Do" In An Online Session?
Does "Telerehab" Work The Same As Physiotherapy?
I'm Not Tech Savvy. Will I Be Able To Figure Out How To Use Telerehab?
This system works best with a laptop or desktop with a strong internet connection and an updated version of google chrome or firefox. You also need to enable your webcam and microphone so we can see and hear you. If you can’t get it to work we will phone you to help!
Is "Telerehab" Physiotherapy Covered By My Extended Health Plan?
Why Shouldn't I Just Wait Until After This COVID-19 Crisis Is Over?
How Do I Pay For My Sessions And Supplies?
I Have More Questions, How Do I Reach You?
How Do I Get Started?
Email Or Call Us
Enjoy Your Session!
Ask us any questions you have or contact us by any of the below methods.